Returns & Exchanges

Returns and Exchanges

Eligibility depends on product condition and order type, especially when custom dimensions or colors are produced.

Review Before Confirmation

Confirm the product, dimensions, color, quantity and address before production begins.

Review the product when received and report visible damage or differences as soon as possible.

Products made to special specifications require clear approval of details and terms before production.

Send the order number, product photos and a description of the issue. The case is reviewed under the agreed order terms and applicable law.